Experience built in busy, noisy environments.

Coordinated production, deliveries and in-store operations for a busy bakery environment. Balanced costs, schedules and quality while making sure customers still got fresh bread on time. Learned to translate “today’s chaos” into tomorrow’s stable process.

Owned the visual identity and guest experience for a big restaurant with a concert venue. Worked with performers, vendors and management to keep the space visually consistent and operationally smooth during live events.

Managed daily operations in a postal environment: queues, routes, staff and customer expectations. Tracked metrics, resolved incidents and made small process tweaks that added up to smoother days for both staff and customers.

Led sales for a small technology company, from prospecting and demos to closing and post-sale relationships. This is where I started linking “feature” to “business value” and structuring feedback loops between customers and the product.

Joined Facewatch in the camera team working close to the hardware. Learned the realities of IP cameras, PoE, routers, LTE/5G signal quality and everything that can go wrong between a store ceiling and a dashboard.

Moved into project management, owning deployments and optimisation across multiple customers and partners. Focused on: reducing false alerts, improving support response, documenting processes and cutting unnecessary costs like repeated on-site visits.